Shipping & Delivery | Fast and secure delivery in Sweden
Shipping & delivery
Everything you need to know about how your order is packed and delivered — hassle-free.
Secure delivery, without hassle
We want your order to feel as secure all the way home as it does when you click "buy".
That's why we collaborate with reliable shipping partners and pack every order with care.
How your order is shipped
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Delivery area
We currently only deliver within Sweden.
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Shipping partner
All orders are shipped with PostNord.
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Trackable delivery
Once your order has shipped, you will receive a delivery confirmation with tracking information. Track your delivery via the PostNord app or postnord.se.
Delivery time
Normal delivery time within Sweden is 3–4 business days from when your order has been dispatched. During holidays and weekends, delivery times may be slightly longer.
We always do our best to dispatch your order as quickly as possible.
Order management
We know that quick handling makes a difference.
All orders placed on weekdays before 4:00 PM are packed and handed over to PostNord the same day.
Orders placed after 4:00 PM or during weekends will be shipped the next business day.
Please note: Same-day handling means the order is shipped the same day — not that it is delivered the same day.
If something doesn't go as planned
What do I do if my delivery is delayed?
If your delivery is delayed, first check the tracking information via the PostNord app or postnord.se. If the delay is longer than 5 working days, please contact us and we will help you immediately.
What happens if my package is lost or damaged?
If your package is lost or damaged during delivery, we are responsible for resolving it. Contact us with your order number and we will handle the matter with PostNord and ensure you receive your jewelry.
Can I change the delivery address after ordering?
Contact us as soon as possible by email or using the contact form. We will do our best to help – but if the order has already been dispatched, we unfortunately cannot guarantee an address change.
Delivery address
Always ensure your delivery address is correct before completing your order. An incorrect address can unfortunately lead to delays or the package not reaching its destination.
Questions about shipping?
If you have questions about delivery or your order, you are always welcome to contact us via our contact form, email, or Instagram DM.